After placing an order you will receive two emails: one confirming your order after your purchase and one after your order have been shipped.


PRICES

Prices in the web shop are stated in euro (€) and include 24% VAT. When shipping to countries outside the European Union the Finnish VAT will be deducted from the order. International customers are responsible for their country’s customs, taxes, duties and / or VAT fees. Haldin reserves the right to change the prices.


PAYMENT METHODS

We accept payments by credit & debit cards: Visa, Visa Electron, Mastercard and Maestro

We also accept PayPal payments. In order to use PayPal payment method, you must have personal PayPal account.

All products remain the property of Haldin until full payment is received.


ORDERS

You will receive a confirmation email after your purchase. If you have not received a confirmation email within 3 working days from your purchase, please contact us at shop(@)haldin.fi

All items listed in the web shop are in stock. However, should we have any problems with our stock levels when receiving your order, we reserve the right not to deliver the items. Should we be unable to deliver in accordance with the terms in the confirmation of order, we will contact you and give you the opportunity to cancel the order.

 

EXCHANGE & RETURN

You can request for a return or exchange of product within 14 days from the day you receive your order. Unfortunately, the cost of the delivery cannot be refunded and you will have to cover all the costs related to shipping the item back to us.

Please make your exchange item enquiries by email shop(@)haldin.fi

Items must be returned new, unused and in perfect condition. Returns that are damaged may not be accepted and may be sent back to the customer. Returns will be processed within 1-3 working days, from the day we have received the returned item. After we have received the returned products and checked that the products meet all requirements, we will return the sum of the order excluding shipping fees.

Please ensure that you return orders with sufficient postage. Returns where postage is not paid will not be accepted by us.

How to return the item

  1. Contact us at shop(@)haldin.fi

  2. Pack the item you want to return carefully by using the original box and protective paper

  3. Send the package to us using a carrier service providing a tracking number

  4. Send us a an email with tracking number to shop(@)haldin.fi after you have sent the package

Return address:

Haldin
Teiskontie 5 B 86
33500 Tampere
Finland

phone +358443200322

 

LAW & JURISDICTION

Finnish law will be applied to all disputes related to the Haldin web shop or to these Terms & Conditions.
 

IMMATERIAL RIGHTS

Unless otherwise stated in these terms or elsewhere, all intellectual property rights (including but not limited to domain names and pictures) in all content included on this site is the sole property of Haldin and is protected by applicable legislation around the world.

If you wish to use any of the picture material in the page, please contact us at info(@)haldin.fi.


PRIVACY

Your personal information will be only used by Haldin in order to fulfil your order.


FORCE MAJEURE

If Haldin fails to comply with the agreement due to of unusual, unforeseeable circumstances outside of its control due to force majeure such as strikes, civil unrest, war or natural catastrophes, then Haldin cannot be held responsible.


PRODUCT PRESENTATION

We cannot guarantee the pictures on our site to display colour, proportion and detail with 100 % accuracy. Please contact us at shop(@)haldin.fi with any questions regarding products prior to placing the order.


COMPANY INFORMATION
 

Haldin
Teiskontie 5 B 86
33500 Tampere
FINLAND

tel. +358 443200322
e-mail: info(@)haldin.fi

Company ID: FI24469073

This site is owned and operated by Haldin.